How to Boost Patients Collection

According to the recent reports prepared by ACA International, 30% of adults have medical debt or have had a hard time keeping up with their medical bills. These reports alone suggest that it’s obvious that something needs to be done to boost patient collection procedures.

Physicians and practice owners are already taking drastic measures in hopes to ease the pending problem.
Physicians and practice owners are now taking radical procedures in anticipation of making the pending problem easier.
Here are some of the tips to improve or boost patient collections.

Providing more options 

It is obvious that when your patients pay their balances, your practice is benefited. Giving the patients with more than one option suggests that you win for the practice. Some of the options are to cash payment, using a check, debit/credit card, and or through an online payment portal are among these options.

Online payment option is measured as the future standard as it brings accessibility to the patients where they don’t need to move anywhere or write anything by hand in order to pay their bills online to boost patient collections procedure conveniently.

Setting a standard payment policy 

Your practice should have a perfect and consistent payment policy that patients are conscious of for the following reasons:

• Providing the backing during  the problematic payment discussions
• Giving patients a set of penalties for not paying.

When your collections staff is trying to collect payment from a patient having a standard policy, it reduces the patient’s flexibility. They don’t have the option of saying “Oh, I thought I could pay it later,” if it’s clearly outlined in your policy.

Determined but not annoying reminders 

There is an acceptable line in collections between reminding your patients that they need to pay their bills and harassing them.

The Patients are more likely to work toward payment with someone responsive, rather than with someone threatening.

Send out patient statements on a regular basis to boost patient collections procedures and contact patients yet to pay previous dues on their balances. Let them remind you of your payment plan strategy.

Not every individual is competent enough to handle all these situations singlehandedly. All this action can only be performed only by efficient Medical Billing Companies like Iatric Solution.